I was scheduled for surgury on june,25 ,2009 & i hav stayed in contact with an Miss Brooks who has caught an attitude with me cause of the fact my short term diability has not been received so that puts me one&half behind on my note on my jeep they are threating me 2 repose my truck! I have cooperated with them since the i knew the surgery was goin to take place but her &her staff gott ugly with so i got ugly back !
I hope yall have the phone coversations recorded because the were laughing at me ike it was a joke! I havent received my short term money yet so that put me in an bind of having 2 borrow money from not a not so close friend they didnt care& thought is was extremly funny! Which i only could get $200.00 but was charged 45.00 for the fax papers they sent me so i had 2 find another person 2 borrow money from ! I was not aware that i was suposed 2 send the fax back i was never instructed 2 by any of your team members they just let me know if I had any COMMON SENCE I would have known 2 fax it back 2 them they threatened me 2 repoe my truck & this the first time i have ever had any problems paying on my truck!!I will return 2 work on august,7,2009!
This is not a joke for me or my children this is how I get 2 work & my kids 2 school if I would have known your company were so harsh against people trying 2 get there arm corrected so i can continue my job i would have continued 2 suffer ! Ive tried your automated system @the begining of june & It didnt work it wouldnt take any type of payment over the phone when i work get direct deposit so i usually pay it the 1st saturday of the month depending how the pay periods fall! Im extreamly upset with your staff!! Since they think this a JOKE by threating people which is not very funny at all !
I know everyone is going through rough times and i do pay my bills but i cant if my disabilty has not come in ! And yes i did send MS. Brooks A letter also explaining to her thank her for her help because i have been on top of this since ive been out work and on JULY 20,2009 it seemed 2 be a JOKE 2 her & her manager! They said i was being loud and rude but i can promise you they were just as loud & RUDE!
They might not have said any curse words but a person can only handle so much NONSENSE !! I am a very easy 2 work with I have a very strong deep voice for a woman that is just how god made me! Your team are supposed 2 be professional not acting like a bunch of children ! And i was also warned if i didn't make a payment on the 27 of July they would make sure my truck would be reposed !I understand you have a buisness 2 run but i have spoken 2 this lady ms brooks @ least 1 to 2 times a week and left messages on her voice mail 2 let her know i haven't received my check!Sorry this letter is so long but this is the only way it seems i can maybe get someone 2 speak 2 me like im a person!
When your employees tell me your not a bank then another says yall are a bank just tired of sassyness & the run around I'm doing the best i can 2 get this truck payment taking care of ASAP !
THANK YOU DENA MCCOMB 337-478-0816 Hope I can get sum Help!! I fax the paper work @ about 5:20 July 20,2009 4 different times with a letter 2 ms brooks.