Crescent Bank And TrustComplaints and Reviews

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1.5 Based on 16 reviews
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I ran into some financial trouble due to my mother being very ill and needing to be with her. I was already a little bit behind on my payments. I called in and told them my situation. they differed one payment and worked it all out with me so that my credit rating was not hurt. Jayson in collections is the best anyone could ever ask for. I have always been shown respect and been spoken to in a way that is about business but polite. this wants... Read more

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THE CUSTOMER SERVICE REPRESENTATIVES WITH THIS BANK IS SUPER RUDE. THYE NEVER ALLOW YOU TO TALK AND THEY ALWAYS CALLLING OR THREATENING YOU IF YOU'RE LATE WITH A PAYMENT EVENTHOUGH YOU HAVE A 10 DAY GRACE PERIOD. I WISH MY CAR WAS NEVER FINANCED WITH THEM. I'LL BE LOOKING FOR ANOTHER FINANCE COMPANY THAT HAS GOOD CUSTOMER SERVICE AND A BETTER OR LOWER RATE. I WOULD NEVER RECCOMEND ANYONE TO THEM FOR ASSISTANCE. THEY NEED TO WORK ON CUSTOMER... Read more

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I understand being upset about this banks high interest rates. I owe 15k on an 18k loan i got 2 years ago, that i pay over 400 dollars a month on and i put 6k down. Yes they are ripping us off but we knew this before we signed the paperwork and drove off the lot. Work hard, make your payments on time, pay extra so you save on that ridiculous interest. Im happy with my dream car, with 2 repos on my credit report and so many credit cards and... Read more

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WARNING WARNING WARNING DO NOT USE CRESCENT BANK WORSE BANK EVER, IF YOU ARE NOT ABLE TO PAY THE CAR AND RETURN THE CAR, THEY WILL MAKE YOUR LIFE IMPOSSIBLE IN EVERY WAY, I LOST MY JOB AND WAS UNABLE TO PAY FOR CAR THEY SUED ME AND THE ATTORNEY Nathan HAS NOT STOPED HARRASING ME, THEY DEDUCTED MONEY FROM PAYCHECK THRU THE COURT THAT LATER HAD TO RETURN DUE TO INCOME, THE ARE BIG ON DIPOSITIONS AND ASK YOU THE MOST RIDICULOUS QUESTIONS EVER, I... Read more

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WARNING WARNING WARNING DO NOT USE CRESCENT BANK WORSE BANK EVER, IF YOU ARE NOT ABLE TO PAY THE CAR AND RETURN THE CAR, THEY WILL MAKE YOUR LIFE IMPOSSIBLE IN EVERY WAY, I LOST MY JOB AND WAS UNABLE TO PAY FOR CAR THEY SUED ME AND THE ATTORNEY Nathan HAS NOT STOPED HARRASING ME, THEY DEDUCTED MONEY FROM PAYCHECK THRU THE COURT THAT LATER HAD TO RETURN DUE TO INCOME, THE ARE BIG ON DIPOSITIONS AND ASK YOU THE MOST RIDICULOUS QUESTIONS EVER,... Read more

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Crescent babk is awful. They threaten they over talk they lie...i never belueved pipl working for a business could act this way they bait u and try to make u mad. U pay ur bill and they still threaten u with reposession? We dont live in the projects or the swamp u idiots.

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I have had issues now for 3 months with being able to log-in to my online account and it not showing ANY information, I called they said give it some time because we just switched systems so I waited to try again until the next month same thing, same story and not very helpful bunch of people I spoke to! Today SAME THING, had to reset my password, logged-in NOTHING, nothing at all no name no address no balance NOTHING! The site comes up... Read more

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i have account with these people.I switch jobs they still calling harassing my old job I no longer work there.they also was asking questions personal questions to my ex manager on old job and even disclose my personal matter with my job big violation of privacy rights.they do not communicate well or take notes well.u one day late they blowing up yourphone as if that will get their payment to them quicker.will never go thru this bank ever again... Read more

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Me and my wife purchased a vehicle in ohio 72 months ago. half way through our contract crescent bank bought it out. Our contract, WHICH WE STILL POSSES, states it is a 66 month contract! Now we defferred a total of 6 months towards our 66 month contract. So when the transition of crescent bank taking over the contract somewhere there was a mis comunicatin of the actual term of the loan. Crescent bank says we signed a 72 month loan, BUT THEY... Read more

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My loan was sold to Crescent Bank...I had some problems and now they want to repossess my car. They modified my loan and i wss paying them now they claim they didnt receive my paperwork for the modification and tallied up a payment put on the back end of the loan and messed up my credit score and on top of that Im seeing that i owe the same amount on the loan when i first got my car in 2012...they are rude and predatory. I have been told ... Read more

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